TRAINING PROGRAM:

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Dispatch
tRAINING

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TRAINING PROGRAM

01

Logistics and Trucking Company Departments

1.Dispatch (update)

2.According (factoring)

3.Safety (insurance)

4.Fleet (trailer dep and ELD)

5.HR (recruiting and driver relashionship)

6. Brokers

02

Basic

1. Trucks types

2. Trailers types 

3.Load types (live/live, drop/drop, drop/live

4. Lumper fee and detention, layover, TONU (accessorials)  

03

Geography

1. States

2. Time zones

3. Weather conditions 

04

Software For Dispatch

1. ITS, PCS, Team-Up, ProTrans

2. Tracking  tools (Samsara, MP……project44)

05

Drivers

Driver relationship/psychology

06

Update For Brokers

 

1.ETA calculation

2.Communication with brokers (conflict situations, how to avoid it)

3.Samples for emails

4.Phone calls 

5.Telegram Google Hangouts

6.Documentation

07

Module 7 - Basic 2


1. Equipment for load securing
2. Commodity
3. Permits, Endorsements,twic cards, rail certificated

08

Geography 2
 

1. States USA (manufacturing Products)
2. Driver's Routes and Tolls

3. Maps and Rates

09

Module 9 - Load Search/Book a Load
 

1. Booking a load:

  • Over the phone / Online

  • Via Telegram and Google Hangouts

2. Sell a load to the driver
3. Set-Up Package
4. Driver Dispatch and transit update for brokers/ Follow up
5. BOL, Closing a Load, Transfer Load’s Documents to Accounting 

10

Module 10 - Conflict Situations
 

1. Conflicts with Brokers and Drivers

2. Problems solutions during transit

11

Module 11 - Practice

1. Games

2. Daily Dispatch Routine

12

Bonus - Amazon

1. Book a load 

2. Post a Truck

Cost: $1099